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1. For what purpose are these contact information used? 
Normally, contact information is used for the following purpose:
  • Market Analysis: Information such as customer’s choice of cake/flowers/gifts, location of sender and recipient help us to identify the market that needs our services. Note that, these information and data analysis are meant for internal use only and kept confidential. 
  • Channel for communicating purchase and delivery status-These informations serve as a channel for communicating purchase status (e.g.-confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g.- update customer regarding fulfill of order)
  • Product and service update-Customer’s information will be used for forwarding updates regarding new products launch, festival or promotional launch and amendment of any service policy.

2. How do we handle contact information entered by customer during purchase process?
All customers contact information and order related records entered in the delivery information form during purchase process are securely stored in our database server. These informations are secured for record purpose which may be used for any future correspondence.

3. Do we collect and store Credit Card information also?
No, we do not collect and store any Credit Card related information. At the time of entering purchase information, Credit Card information is directly posted into payment gateway. Hence all your Credit Card information will be collected and secured by the payment gateway directly in most secured way.

 

 

 

 
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